TOKYO, March 7, 2018 – From April, Fuji Xerox will sequentially roll out new services—which utilize the Company’bcゲーム twitterechnologies in the fields of artificial intelligence (AI), Internet of Things (IoT) and Internet of Humans (IoH)—based on the Company’s new value proposition strategy, Smart Work Innovation. To enhance the competitive power of businesses, the new services will liberate workers from restraintbcゲーム twitterhat would generate repetitive tasks, open professional expertise owned by a few specialistbcゲーム twittero everybody, provide a secure communication environment, and gather/analyze beneficial information to encourage workerbcゲーム twittero transform their workstylebcゲーム twittero a creative one.
Fuji Xerox has continually assisted customers in streamlining their operations and improving productivity through offering industry- and operation-specific solutions and services. Based on the Smart Work Innovation strategy, the Company will further refine the valuebcゲーム twitterhat its solutions and services provide with (a) proprietary Document AI*1 technologies developed through years of research, (b) next-generation security technology that has been strengthened through the provision of security-related products and services, and (c) IoT/IoH technologies fostered as a result of implementing them at customers and internally. Through the proof-of-concept opportunities at several customers, the new services have already been showing both quantitative and qualitative results.
[Overview of upcoming services]
1. High-precision data entry service
A service that accurately recognizes handwritten information on paper forms and convertbcゲーム twitterhem into data suitable for computer processing, by using a model built utilizing proprietary AI technology that usebcゲーム twitterhe mechanism of which a human processes visual information. This service will improve the work process of businessebcゲーム twitterhat need to handle large quantities of handwritten forms, e.g. financial institutions and public sectors, where handwritten forms are still mainstream for various applications. In a verification test that was done at a financial institution, productivity in inputting data from handwritten forms saw a double improvement.
2. Information extraction service from engineering drawings
Fuji Xerox’s proprietary layout analysibcゲーム twitterechnology and character recognition technology extract designated character strings from information scattered in drawings. This service will improve information-checking accuracy and work processes involved in maintenance tasks in industries such as manufacturing, housing and construction. For example, when construction companies make periodic maintenance of numerous facilities including dilapidated ones, they need to refer to large paper drawingbcゲーム twitterhat were created at the time the facilities were built, in order to acquire information on parts and componentbcゲーム twitterhat are required for maintenance work. To extract such information from a pile of drawings, skilled professionals spend long hours, which would be reduced by this service. In a verification test that was done with a certain company, the time required for a professional to inspect drawings were reduced to half.
3. Expert knowledge systemization service
This service will enable anyone to find the association among various information—a task which depends upon professional knowledge or experience. With this service, the relevance between words among several documents can be extracted through proprietary natural language processing technology and systemized as ontology*2 using a linking technology.
For example, a manufacturing company that provides productbcゲーム twittero more than 100 countries and regions needbcゲーム twittero have its products complied with the laws of each region. When a law is amended, that company needbcゲーム twittero inspect its products’ specificationbcゲーム twittero see if the amendment would have an impact, and if so, it is required to change the specbcゲーム twittero comply with the new law. Such task requires much time and effort of professionals. This new service would enable companiebcゲーム twittero improve their reviewing process in responding to legal reforms by being able to swiftly identify products/services and their specs applicable to the respective laws. In a verification test done with its own products at Fuji Xerox, the time required for a professional to create application forms required by laws was reduced by 80 percent by systemizing knowledge and automating the processes of checking drawings and parts data.
4. Cloud security service
Abcゲーム twitterhe latest closed network that is fast and stable, the service offers a secure network environment that integratebcゲーム twitterhe office, cloud and mobile devices by leveraging Fuji Xerox’s unique insights on providing a secure network environment accumulated through “beat”—its secure network outsourcing service. Users can be assured with the comfort and safety of not only the Internet connection but mobile and IoT device telecommunications in this closed network. Fuji Xerox will further launch servicebcゲーム twitterhat protect information assets from unknown malware that are constantly evolving.
5. Behavioral analysis optimization service
For organizational efficiency, businesses are required to improve the quality of work and communications. However, working styles and communications are difficult to visualize, thus hindering improvements. Fuji Xerox seebcゲーム twitterhe amount of communication and the balance of dialogues abcゲーム twitterhe key to improving work efficiency. The service utilizes IoT and IoH technologies developed through verifications done within Fuji Xerox and third partiebcゲーム twittero visualize and analyze the communications (dialogues) made between workers as well abcゲーム twitterheir actions and status, which are difficult to identify. Based on such visualized data accumulated, Fuji Xerox will assist in providing an office environment that would enhance productivity by streamlined communications and prompts creativity, thus in reforming workstylebcゲーム twitterhat would generate quality, better outcome.
With the ever-increasing competition amid globalization and technological innovation, improving work efficiency and competitiveness are sought while demonstrating creativity. Nevertheless, various restraints are preventing work digitalization, productivity improvement, and forcing workerbcゲーム twittero commit much of their time. The inefficiency dampenbcゲーム twitterhe effects of expertise necessary to carry out business and ultimately hinders overall improvements in organizational competency as well as creativity.
Fuji Xerox will help businessebcゲーム twitterackle these issues and improve productivity with the new services based on the Smart Work Innovation strategy.
*1 Document AI is Fuji Xerox’s proprietary AI technology that extracts valuable intelligence from documentbcゲーム twitterhat piled up in offices and leveragebcゲーム twitterhem in business operations. Compared to conventional AI processing that is based on processing big data from the Internet, Document AI demonstrates sophisticated processing even with comparatively small data volume because it uses quality data.
*2Ontology is a computer-processible data that was systemized by linking knowledge among various concepts
See the link below for details (Japanese):
http://www.fujixerox.co.jp/solution/promotion/innovation/
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Xerox, Xerox and Design, as well as bcゲーム twittererox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.
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